fj999 Responsible Gaming — Your safety is our priority
Enjoy the entertainment, but stay within your limits. fj999 provides all the tools and support you need to play safely, healthily, and with awareness.
For ages 21 and above only
fj999 is an adults-only entertainment platform in Bangladesh. Anyone under the age of 21 is strictly prohibited from registering an account or using any service. We make no compromises on the protection of minors.
Control is in your hands
Deposit Limit
Set your own limit on how much you can deposit daily, weekly, or monthly. Once set, the limit takes effect immediately. A 7-day cooling-off period applies for any increase.
Loss Limit
Decide the maximum amount you are willing to lose within a given period. When the limit is reached, the system will automatically alert you and prevent further betting.
Time-Out Break
Take a voluntary break from 1 day to 6 weeks. During this time, logging in, betting, and depositing will be disabled. When the break ends, your account is automatically reactivated.
Self-Exclusion
If you feel gambling is getting out of your control, choose a long-term self-exclusion. You can close your account for anywhere from 6 months to permanently. It is not easy to reverse — and that is exactly what makes it effective.
Session Reminder
Set real-time notifications for how long you have been playing. A message will alert you every 30 minutes, 1 hour, or 2 hours — making it easier to stay aware of time.
Reality Check
View your gaming history, total deposits, total withdrawals, and net results at any time. Transparent information helps you make realistic decisions.
What is responsible gaming and why does it matter?
Responsible gaming is not just about how much you win or lose — it is about enjoying entertainment with awareness, control, and a healthy state of mind. At fj999, we believe that with the right tools and information, every player can make their own informed decisions.
Betting and casino games are a form of entertainment — not a source of income. Betting to recover losses, gambling with borrowed money, or using money meant for essential expenses are signs of a problem.
Always remember while using our platform: every bet is purely for enjoyment, and you have the right to stop at any moment.
Signs of healthy betting
- Playing for entertainment, not for profit
- A budget is set in advance and being followed
- No distress when losing, no excessive excitement when winning
- Spending time with family and friends continues as normal
- Work and responsibilities are not being affected
- Not repeatedly playing in an attempt to "win back" losses
Warning signs of a problem
If you feel you are moving away from the healthy signs above, contact our support team right away.
10 warning signs of problem gambling
If any of these signs apply to you, please seek help.
Spending beyond your budget: Spending more money or time on betting than you planned.
Chasing losses: Placing more bets right after a loss in order to "win it back".
Betting with borrowed money: Gambling with money borrowed from friends, family, or a bank.
Secrecy: Hiding your betting activity from loved ones.
Impact on daily life: Failing to meet work, study, or family responsibilities.
Emotional distress: Feeling anxious, irritable, or restless when not gambling.
Loss of control: Repeatedly trying to stop but being unable to.
Excessive time spent: Spending far more time gaming than intended.
False hope: Being stuck in the thinking that "one more win and everything will be fine".
Withdrawal from other enjoyments: Spending less time on hobbies, friends, and family.
How to use protection tools
Account Settings
After logging in, go to the "Responsible Gaming" tab in the "Account Settings" menu. From there, set deposit limits, session reminders, and loss limits.
Time-Out Request
For a voluntary break, choose your time-out duration in Settings. The account will be locked as soon as the request is accepted.
Self-Exclusion
For long-term or permanent exclusion, contact our support team directly via live chat or email. We will take action within 24 hours.
Changing Limits
Reducing a limit takes effect immediately. A request to increase a limit takes effect after a minimum of 7 days — this prevents decisions made in the heat of the moment.
Deposit and withdrawal information
The minimum deposit at fj999 is ৳300 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 5-30 minutes. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For responsible betting, set a monthly budget in advance and use that amount as your deposit limit.
Help is always here
If you are experiencing difficulties, talk to us rather than facing it alone.
24/7 Live Chat Support
Our Bangla-speaking support team is available 24 hours a day, 7 days a week to respond via live chat.
If you feel gambling is causing problems in your life, open live chat and let us know you need "Responsible Gaming Support".
All communication is completely confidential — our purpose is to support, not to judge.
Protection of minors
fj999 strictly does not provide services to anyone under the age of 21. Age verification is mandatory at the time of account registration. If a minor does manage to create an account, report it immediately.
If there are children or teenagers in your home, it is recommended to use browser-based parental control software on your device. Always keep your fj999 account password private and disable auto-login on your device.
- Sign out before leaving your device
- Do not share your password with anyone
- Keep your device out of reach of children
- Clear your browser history regularly
Our commitment
fj999 is not just an entertainment platform — we are also committed to the long-term wellbeing of our players. We believe that an aware, healthy player is one who can truly enjoy the experience.
- Actively providing support when a problem is identified
- Responsible gaming tools available free of charge and easily accessible
- Non-discriminatory treatment for all support requests
- Secure transactions with SSL encryption
- Independent auditing to ensure fair play
- Strict enforcement of the age verification process
Responsible Gaming FAQ
Play with enjoyment,
stay within your limits
Enjoy the thrill of cricket, slots, and live casino at fj999 — but always play responsibly. Check our FAQ to learn more or head straight to your favourite game.